Thursday, December 10, 2009

Thank you Whistler

Last week I posted about Whistler not honoring our valid coupon. After I wrote that blog post, I emailed Whistler and posted on my twitter about it. Within several hours I had a twitter response saying that they were looking into it.

Two days later I got a call from the guest services manager apologizing for the situation. She offered to refund us one of the tickets, or to give us a complimentary ticket to use on another day. We took the complimentary ticket.

Thank you very much to Whistler for sorting this all out! Your customer service department gets two thumbs up!

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